About Centre Holidays

A Canadian owned host travel agency employing people all over Canada who are interested in becoming a home based travel agent or looking to switch hosts.

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Company

Profile

Centre Holidays was created in March 2003 by Carlton Montaut and Barbara Sasiadek and has been a retail travel agency since its inception. In 2009, Centre Holidays established itself as a host travel agency for home based travel agents across Canada.

We are proud to say that we have overcome some of the most turbulent times in the travel industry and not just survived, but grown. During the economic recession in 2009, many travel agencies "closed their doors" whereas we grew from a 2-agent organization to roughly having over 300 home based travel agents associated with us since January 2010. We also increased our administration staff from two to nine.

The proof of our success stems from the dedication of our team and all our home based travel agents. Our gross sales have increased by over 500% in most areas.

We give our home based travel agents priority on all educational and ‘FAM’ trips because we feel that the more educated they are, the easier and more effective they will be at selling.

We have regular in-house, webinar, one-on-one training sessions and presentations by various travel operators and more.

We strive to constantly provide all our home based travel agents with quality customer service and support so that they can concentrate on their customers.

We can only be successful if our home based travel agents are. We will do whatever we can to ensure that they have all the tools and support they require to grow a profitable and rewarding home based travel business.

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From The

CEO

Travel has been my only career and I joined the travel industry in 1979. I have been in various positions since then, but marketing and management have been my forte. Of course, during these years I have travelled the world extensively for leisure and business. Another important aspect of myself is in all these years of travel I have only helped to grow various travel businesses. I have never been the cause of any closure. Now that’s what I call 35 years of success in the travel industry.

I am a firm believer in the importance of travel professionals and that they do make a difference handling customer travel requirements. I have strong leadership skills and a very good understanding of the Canadian and American markets. My extensive years in travel have helped me to build contacts and relationships within the industry across Canada, the USA and many other countries worldwide. As the founder of Centre Holidays, there are three words that have brought about success for myself and my agents: Passion, Dedication and Support. Of course, all of this has been possible because of the wonderful team I have at head office:

  • Barbara Sasiadek, Chief Financial Officer
  • Michele Montgomery, Manager, Operations
  • Jillian Montaut, Manager, Administration and Recruitment
  • Andre Montaut, Manager, Marketing and Technical Support
  • Janine Kasuya, Manager, British Columbia
  • Dustin Shaw, Administrator, Support
  • Kristen Montaut, Administrator, Accounting
  • Renee Tsang, Trainer
  • Cara Fahlman, Team Leader, Saskatchewan

Centre Holidays was created in March 2003. Barbara Sasiadek and I started this as a partnership. I am proud to say that we have overcome some of the most turbulent times in the travel industry. During the economic recession many travel agencies closed their doors whereas we expanded. In October 2009, our Home Based Travel Agent business was launched and since then we have grown from two agents to over 300 across Canada. How was this possible? I mentioned previously, three words.

Passion: My passion for travel is and was so great that in spite of financial difficulties at the start, I overcame all obstacles.

Dedication: Passion just proves my dedication to make this program successful.

Support: In any business, if you do not provide support you will not get results. My agents get the best of everything. This is a family business with the phrase "We care for our staff and agents." Hence, this would not be possible without the support of my family who support my travel venture.

A special thank you to my wife Jillian of 38 years but a friend for 44 years.

Thank you to my children, Jermaine and Kristen, who support me and presently play a role in my operations.

However, nothing would have been possible to date without the tireless effort of my eldest son Andre who heads IT and Marketing and is continuously thinking of ways to improve the business and make it easy for our home based travel agents to market themselves.

As for our home based travel agents, I thank them for being a part of our ever growing family and wish them all the best.

If you wish to share this experience with us, join us.

Sincerely,

Carlton Montaut
Chief Executive Officer

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