About Centre Holidays

A Canadian owned host travel agency employing people all over Canada who are interested in becoming a home based travel agent or looking to switch hosts.

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Company

Profile

Centre Holidays was created in March 2003 by Carlton Montaut and Barbara Sasiadek and has been a retail travel agency since its inception. In 2009, Centre Holidays established itself as a host travel agency for home based travel agents across Canada.

We are proud to say that we have overcome some of the most turbulent times in the travel industry and not just survived, but grown. During the economic recession in 2009, many travel agencies "closed their doors" whereas we grew from a 2-agent organization to roughly having over 300 home based travel agents associated with us since January 2010. We also increased our administration staff from two to nine.

The proof of our success stems from the dedication of our team and all our home based travel agents. Our gross sales have increased by over 500% in most areas.

We give our home based travel agents priority on all educational and ‘FAM’ trips because we feel that the more educated they are, the easier and more effective they will be at selling.

We have regular in-house, webinar, one-on-one training sessions and presentations by various travel operators and more.

We strive to constantly provide all our home based travel agents with quality customer service and support so that they can concentrate on their customers.

We can only be successful if our home based travel agent are. We will do whatever we can to ensure that they have all the tools and support they require to grow a profitable and rewarding home based travel business.

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From The

CEO

Travel has been my only career and I joined the travel industry in 1979. I have been in various positions since then, but marketing and management have been my forte. Of course, during these years I have travelled the world extensively for leisure and business. Another important aspect of myself is in all these years of travel I have only helped to grow various travel businesses. I have never been the cause of any closure. Now that’s what I call 35 years of success in the travel industry.

I am a firm believer in the importance of travel professionals and that they do make a difference handling customer travel requirements. I have strong leadership skills and a very good understanding of the Canadian and American markets. My extensive years in travel have helped me to build contacts and relationships within the industry across Canada, the USA and many other countries worldwide. As the founder of Centre Holidays, there are three words that have brought about success for myself and my agents: Passion, Dedication and Support. Of course, all of this has been possible because of the wonderful team I have at head office:

  • Barbara Sasiadek, Chief Financial Officer
  • Michele Montgomery, Manager, Operations
  • Jillian Montaut, Manager, Administration and Recruitment
  • Andre Montaut, Manager, Marketing and Technical Support
  • Janine Kasuya, Manager, British Columbia
  • Dustin Shaw, Administrator, Support
  • Kristen Montaut, Administrator, Accounting
  • Renee Tsang, Trainer
  • Cara Fahlman, Team Leader, Saskatchewan

Centre Holidays was created in March 2003. Barbara Sasiadek and I started this as a partnership. I am proud to say that we have overcome some of the most turbulent times in the travel industry. During the economic recession many travel agencies closed their doors whereas we expanded. In October 2009, our Home Based Travel Agent business was launched and since then we have grown from two agents to over 300 across Canada. How was this possible? I mentioned previously, three words.

Passion: My passion for travel is and was so great that in spite of financial difficulties at the start, I overcame all obstacles.

Dedication: Passion just proves my dedication to make this program successful.

Support: In any business, if you do not provide support you will not get results. My agents get the best of everything. This is a family business with the phrase "We care for our staff and agents." Hence, this would not be possible without the support of my family who support my travel venture.

A special thank you to my wife Jillian of 35 years but a friend for 41 years.

Thank you to my children, Jermaine and Kristen, who support me and presently play a role in my operations.

However, nothing would have been possible to date without the tireless effort of my eldest son Andre who heads IT and Marketing and is continuously thinking of ways to improve the business and make it easy for our home based travel agents to market themselves.

As for our home based travel agents, I thank them for being a part of our ever growing family and wish them all the best.

If you wish to share this experience with us, join us.

Sincerely,

Carlton Montaut
Chief Executive Officer

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24 Travel industry

Awards

2019 - Diamond Winner

Awarded to Kristin Hoogendoorn by Milton Canadian Champion Readers' Choice.

Kristin won Best Travel Agent and Best Travel Agency.

2019 - Top Jamaica Travel Specialists

Awarded to Vanessa by The Jamaica Tourist Board.

Vanessa was recognized as one of the 8 top-selling Canadian agents out of the top 50 travel specialists for Jamaica.

2019 - Platinum Winner

Awarded to Sarah Tengler by Toronto Star - Reader's Choice 2019.

Impact Vacations was recognized for having some of the Best Senior Tours in it's category of Professional Services.

2018 - Chairman's Host Agency Award

Awarded to Centre Holidays by Travel Leaders Network.

One of Travel Leaders' highest honours, Centre Holidays was recognized as a true leader in the field of travel.

2018 - Diamond Level Sales Award

Awarded to Senta Marsolais by Karisma Hotels & Resorts.

2018 - Diamond Winner

Awarded to Kristin Hoogendoorn by Milton Canadian Champion Readers' Choice.

Voted as Favourite Travel Agent by clients and the community.

2017 - Silver Crown Award

Awarded to Natalie Flaman by Palace Resorts.

Natalie was recognized for booking between 10 - 29 rooms for the calendar year.

2017 - Gold Crown Award

Awarded to Deepa Mahal by Palace Resorts.

Deepa was recognized for booking between 30 - 74 rooms for the calendar year.

2017 - Chairman's Host Award

Awarded to Centre Holidays by Travel Leaders Network.

Centre Holidays was recognized as one of the top affiliate member agencies with the highest supplier sales.

2017 - Diamond Level Award

Awarded to Deepa Mahal by Hard Rock AIC.

Deepa is the first Canadian in North America to receive the Diamond Level Award from Hard Rock Hotels AIC which is the top achievable status for rooms booked.

2017 - 1st In Weddings Award

Awarded to Deepa Mahal by Hard Rock AIC.

2016 - Top Producer Azul Beach Resorts

Awarded to Vanessa by Karisma Hotels & Resorts.

2016 - Diamond Level 4 Gourmet Inclusive Vacation Consultant

Awarded to Vanessa by Karisma Hotels & Resorts.

2016 - Triple Platinum Award

Awarded to Deepa Mahal by Hard Rock Hotels.

Deepa was recognized for booking between 151 - 249 rooms for the calendar year.

2016 - 2nd Place Highest Sales In Canada

Awarded to Deepa Mahal by Hard Rock Hotels.

2016 - Gold Crown Award

Awarded to Deepa Mahal by Palace Resorts.

2015 - Triple Platinum Award

Awarded to Deepa Mahal by Hard Rock Hotel.

Deepa was recognized for booking between 151 - 249 rooms for the calendar year.

2015 - 2nd Place Highest Sales In Canada

Awarded to Deepa Mahal by Hard Rock Hotels.

2015 - Gold Crown Award

Awarded to Deepa Mahal by Palace Resorts.

2016 - Chairman's Elite Award

Awarded to Centre Holidays by Travel Leaders Network.

Centre Holidays received the Chairman's Elite Award which is considered to be one of TLN's highest honours identifying a travel agency as a true leader in the field of travel.

2016 - New Member Canada

Awarded to Centre Holidays by Vacation.com.

Centre Holidays was recognized as a new member of Vacation.com for the highest sales in Canada.

2015 - Wedding Consultant Award

Awarded to Vanessa by Karisma Hotels & Resorts.

2015 - Diamond Level 2 Gourmet Inclusive Vacation Consultant

Awarded to Vanessa by Karisma Hotels & Resorts.

2013 - Elite Award

Awarded to Centre Holidays by American Marketing Group Inc..

Centre Holidays was recognized for breaking its previous year's sales record with Travelsavers.

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